Legal

Privacy Policy & Terms and Conditions

This page explains how SPECVision handles the information you share with us and the terms that apply to booking a custom automotive audio, video, lighting or electronics install.

Privacy Policy

Last updated September 2026

Information We Collect

When you request a quote, book an install appointment, or contact SPECVision through this site, we collect the information you provide directly: your name, email address, phone number, vehicle details, and any message or service details you share.

We do not collect payment card information through this website. Deposits and payments for parts and labor are arranged directly with SPECVision, never processed or stored by this site.

How We Use Your Information

Information you submit is used only to respond to your quote request, schedule and confirm your install appointment, and communicate with you about your vehicle's build.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage & Retention

Contact form and booking submissions are delivered to SPECVision's business email and retained only as long as needed to complete your service and maintain basic business records.

Appointment records (name, contact details, vehicle, and scheduled time) are stored securely to manage the shop's install calendar.

Cookies & Site Analytics

This site does not use advertising or tracking cookies. Standard technical data (such as browser type) may be logged by our hosting provider for security and performance purposes only.

Your Rights

You may request that SPECVision delete any personal information you have submitted by contacting us directly using the details below.

Terms & Conditions

Service Scope

SPECVision provides custom-fitted automotive audio, video, lighting, safety, security, connectivity, power, fleet, marine, and fabrication installation services. All work is performed on the customer's vehicle at the shop or at an agreed mobile service location.

Estimates & Pricing

Prices shown through the online estimator are general ranges only, not fixed quotes. Final pricing depends on your specific vehicle, the parts and equipment required, and the scope of custom fabrication involved, and is confirmed before work begins.

Deposits & Parts Payment

Custom builds and larger installs require a deposit before work is scheduled. All parts and equipment must be paid in full before they are ordered on your behalf. Deposit terms are confirmed with you directly at the time of booking.

Scheduling & Cancellations

Appointments booked through this site hold a time slot on the install calendar. Please contact SPECVision as soon as possible if you need to reschedule or cancel so that slot can be offered to another customer.

Same-day and after-hours service requests are billed at the rush multipliers disclosed at the time of your quote.

Warranty Disclosure

SPECVision is a startup shop and does not offer a fixed-term warranty on labor. Manufacturer warranties apply to parts and equipment only, per each manufacturer's own published terms.

Any workmanship concern should be reported promptly so it can be reviewed and addressed.

Vehicle & Liability

Customers are responsible for ensuring their vehicle is in safe operating condition prior to service and for disclosing any pre-existing electrical or mechanical issues. SPECVision is not responsible for pre-existing damage or unrelated mechanical failures discovered during an install.

Vehicles left at the shop remain the responsibility of the owner for insurance purposes unless otherwise agreed in writing.

Governing Law

These terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes will be resolved in the courts of Massachusetts.

Questions about this policy?

Reach out and we will walk you through anything here before you book your install.

Contact SPECVision